Digital Signatures for Service Providers

Send a quote, get a signature back. No printing or scanning required.

Your customers can sign quotes, contracts, and SEPA mandates in their browser or on their smartphone - no account or app required. Forms are pre-filled from your CRM or ERP and are legally compliant under eIDAS.

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Trusted by over 4,500 customers across Europe

From quote to filing in one system.

Without Paperless

Data is copied between tools, documents are scattered, and every solution needs its own license, its own login and its own DPA.

Graphic featuring the Microsoft app icons for Word, Outlook, Teams, SharePoint, and Excel, haphazardly combined with features such as PDF scanning, email, a form tool, a signature tool, and a drive.

With Paperless

Data flows automatically with no retyping, and all documents live in one place. One provider with one license, one login, one DPA.

A pie chart with the word “Paperless” in the center and four icons labeled with their respective functions: Create (top), Send (right), Sign (bottom), and Manage (left).

One tool for everyone who sells, delivers and bills services.

IT Service Providers & Managed Services

Master agreement, DPA and SEPA mandate for every new customer in one link. Maintenance and support contracts, acceptances and renewals run on the same templates.

Agencies & Consultancies

NDA before the first meeting, quote and statement of work after the pitch, change requests during the project. Every approval timestamped instead of buried in an email thread.

Staffing & Service Companies

Since 2025, temporary staffing agreements in Germany only require text form – signed in the browser instead of by post. Plus deployment confirmations, proof of service and employment contracts for teams across many locations.

Send contracts in seconds without retyping a single field.

Customer and quote data comes straight from your CRM – via integration, Zapier, Make or API

Multiple documents in one transaction, e.g. quote, contract, DPA and SEPA mandate. Your customer signs everything via one link, with no account and no app

Forms instead of PDFs: your customer enters master data and bank details directly in the document

Reminders and countersignatures run automatically, in a defined order

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User interface for customer onboarding with automatically pre-filled fields: Müller & Partner GmbH, Quote AN-2026-0418, Managed Services Package M. The logos for Zapier, Salesforce, and HubSpot are linked on the left. Four documents to be signed are listed below: Quote, Master Agreement, General Terms and Conditions, SEPA Mandate. Reminder after 3 days and a blue field with the text “Send via link.”

Professional down to the last signature.

Your customers see your logo, your colors and your domain – not a third-party provider. And the data stays on servers in Germany.

Full White Label: Logo, colors, signature page, and emails—available under your own domain upon request

Emails sent with custom text tailored to your branding

Servers and subprocessors exclusively in Germany, not subject to the US CLOUD Act

With API integration, the document stays in your system – only its hash is signed

Set it up once, reuse it for every customer.

You define template, recipients, approvals and reminders once. After that, every new customer goes through the same workflow, started with one click, from your CRM or via API. As soon as all signatures are in, accounting automatically receives a copy of the contract and the collected data is transferred to your CRM, with no manual follow-up.

The right signature level for every document.

Most service contracts have no formal requirements. Paperless supports every eIDAS level – you choose per template.

Simple eSignature

For informal confirmations with low liability risk.

Advanced eSignature

Authenticated signers, high evidential value: the standard for day-to-day business.

Qualified eSignature

The legal equivalent of a handwritten signature, with ID verification.

Fits seamlessly into your CRM, accounting and ticketing system.

Up and running in minutes thanks to pre-built integrations and tools like Zapier and Make

Pull in customer and quote data automatically and push form data straight back into your CRM instead of maintaining it twice

Fully automated follow-up via workflows, webhooks and a powerful REST API, such as a setup ticket as soon as everything is signed

Vertrag mit Hinweis „Aus CRM übernommen“ neben Logos von CRM, Zapier, Make und API.

Recommended by our customers

cobra CRM handles SEPA mandates, quotes, contracts and partner agreements with Paperless – straight from its own CRM and hosted in Germany.

Customers used to print out the SEPA mandate, send it by post, and we typed it in. Today it goes out of the CRM with one click, and the data comes back automatically.

Philipp Kreis, cobra CRM

1 click

instead of 15 minutes per SEPA mandate

70%

of partner agreements signed digitally within 3 days

Read case study

One platform. Countless possibilities.

Quotes & order confirmations

Service & master agreements

Data processing agreements (DPA)

SEPA mandates

NDAs

Customer onboarding & master data

Statements of work & change requests

Acceptance & proof of service

Maintenance & support contracts

Partner & subcontractor agreements

Temporary staffing agreements

Price & T&C adjustments

Highest security and 100% GDPR-compliant.

Hosted in Germany

Server locations exclusively in Germany

GDPR-compliant

German subprocessors only

Hash-based signature

Documents stay in your system

Regular security audits

External penetration tests several times a year

SSO / SCIM

OAuth, OpenID Connect, ADFS

Role-based access control

Precisely control access rights

Learn more

Illustration mit einem Schloss, das von Sternen eines Kreises umgeben ist, einem Dokument mit Unterschrift und einem Schlüssel, inklusive Text "Made & hosted in Germany" und Hinweis auf "Company ID".

FAQ

Frequently asked questions

Is a digitally signed service contract legally valid?

Yes. Service and master agreements usually have no formal requirements, and the advanced electronic signature (AES) is the standard here, with high evidential value. Where the law requires written form, the qualified electronic signature (QES) replaces the handwritten signature. Only a few declarations rule out the electronic form entirely, such as terminating an employment relationship.

Can I conclude a DPA electronically?

Yes. Art. 28(9) GDPR requires the DPA to be in writing and explicitly allows an electronic format. With Paperless, your customer signs the DPA in the same flow as the quote and contract.

Can my customer sign several documents at once?

Yes. For example, you bundle quote, contract, DPA and SEPA mandate in one transaction and define the order. The customer opens one link and signs everything in sequence in the browser, with no account and no app.

Will my customers see Paperless – and where is the data stored?

Your customers see your company. With full white label, documents, signing page and emails carry your logo, your colors and your sender name, on your own domain if you wish. All data is stored exclusively in Germany, with German subprocessors and not subject to the US CLOUD Act.

Which tools does Paperless replace – and what stays?

Paperless replaces contract creation in Word, separate form and signature tools and filing on shared drives. Your CRM and accounting stay and are connected via integrations, Zapier, Make or the REST API. Want to offer Paperless to your customers or build it into your own software? Then the partner program or the page for software vendors is the right place to start.

How quickly can we get started?

Right away. Upload a template, define recipients, send. Try Paperless free for 14 days, no credit card required.

Your first customer onboarding is ready in under an hour.

Legally compliant signatures, interactive forms, and efficient workflows. Made in Germany.

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